Managed IT &
Security Services

What is Managed IT & Security

Managed IT & Security Service is the service offered by a 3rd party to proactively take on the maintenance and management of your company’s information technology (IT) infrastructure and security services. This arrangement allows businesses to focus on their core operations while entrusting their IT needs to experts. Managed IT service providers typically offer a range of services, including user access management, network & systems monitoring, security management, software updates, system patching, data backup, and day-to-day technical support for end users, and most importantly developing and maintaining disaster recovery and business continuity plans. By opting for managed IT services, organizations can reduce IT-related operational risks, improve system reliability, and often save costs through predictable subscription-based pricing models.
 

Managed IT comes with Managed Security, which is a comprehensive service offered by specialized providers to safeguard an organization’s digital assets and data from cyber threats, breaches, and even hardware failures . This service involves continuous monitoring, threat detection, incident response, and security measures to protect against a wide range of cyberattacks, including malware, ransomware, phishing, and more. We keep your digital fortress secure, allowing you to focus on growth.

Key components of managed IT services typically include:

Monitoring – 24/7 monitoring of an organization’s IT infrastructure and networks to identify and respond to outage and security incidents in real-time.

Endpoint Security – Ensure that all end-use devices are protected using industry standard end point services, protecting devices against viruses, malware, ransomware, and other threats, utilizing advanced tools and technologies to identify unusual or suspicious activities and potential security threats.

Email Security – Email is a prime target for cyber threats. Our email security solutions provide ironclad protection against incoming threats via messaging systems.

Patch Management – Regular assessment and patching of system vulnerabilities to reduce the risk of exploitation by cybercriminals.
Firewall & Network Security – Implementing and managing firewalls to secure corporate network and allow for secure remote access. Industry standard security for wireless networks to prevent from unauthorized access.
Disaster Recovery & Business Continuity – An extensive strategy aimed at ensuring that your business can continue its essential operations and services, even in the face of disruptive events like natural disasters, cyberattacks, or equipment failures. It involves measures such as regular data backup, disaster recovery plans, redundant systems, and resilient infrastructure to minimize downtime and data loss, thereby safeguarding the integrity of critical IT services and data in adverse situations.
Intrusion Detection/Prevention – Intrusion detection/prevention systems to detect and protect against unauthorized access and data breaches.
HIPAA Compliance – Ensuring sensitive and PHI data is secured and encrypted, both at rest and in transit, to prevent data breaches, in addition to other HIPAA security practices and guidelines.
Security Policy Enforcement – Establishing and enforcing security and access control policies to limit the risk of leaked data and to protect against company resources.
Security Awareness Training – Educating employees about security best practices and raising awareness to reduce the risk of social engineering which bad actors utilize to gain access that result in security breaches.

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