Phone Systems (VoIP)
VoIP stands for voice-over-internet protocol, which is a technology used for transmitting calls using an Internet connection. With this technology, we can eliminate the need for costly land lines also known as POTS (plain old telephone services) or PRI (Primary Rate Interface) for larger deployments. At Bit One IT Solutions, we provide VoIP technology for our valued clients to provide the following benefits:
Lower Costs – No need for traditional and costly land lines.
Service Mobility – Use the service from anywhere in the world with an Internet connection. Perfect for a remote staff! Use a traditional desktop phone, mobile app on the go, or use a softphone which installs on any Mac or PC.
Scalability – Easily add additional users, phone numbers, toll-free numbers, call queues, and auto-attendants to expand and or improve call flows.
Digital Fax – Ditch the traditional fax machine or keep it with VoIP! Up to you! If you keep it, all incoming faxes will be in the form of an email attachment while your users can still utilize a physical fax machine to send faxes out.
Adaptability of Features – Easy hold, transfers, conferencing, voicemail to text. Flip calls from your desk phone to your mobile phone without interruption and vice versa!
Better call quality – All calls are in digital format and provide a higher rate of voice quality in HD.
Automatic call recording, call logs reporting and analytics, and get insights on your phone system activity.
Bit One will manage the installation, deployment, configuration, maintenance, and ongoing troubleshooting and support for VoIP technology. Call us today to find out more about how this technology can advance your business!